The End of an Era...We are Shutting Down the Messageboard

The messageboard is now in read-only mode and no new posts or topics can be created. We will leave the messageboard up for historical purposes, but you will not be able to make new posts or comment on existing ones.

We have started a Discord server and hope that you all will join us on there. Technology has changed over the years and maintaining the messageboard has become somewhat of a pain in the butt and Discord offers many features for users, the main one being a very polished mobile app.

We really hope you all will join us on Discord and think you will like the platform. Use the invite link below to join.

https://discord.gg/skisoutheast

*BEWARE of Sugar Mountain Price Gouging*

This is the spot to post your trail and trip reports. Please notify [email protected] when you do so that we can feature the better ones on the front of the website.
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Colorado Widespread Panic
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Posts: 248
Joined: Thu Feb 02, 2006 5:42 pm

...admission of bait and switch POLICIES. Not just practices. Sugar still has the best and steepest terrain in North Carolina. They don't care. They don't have to!
poohlvhun
Beginner
Posts: 27
Joined: Mon Dec 21, 2009 4:36 pm

@Colorado Widespread Panic 203479 wrote:...admission of bait and switch POLICIES. Not just practices. Sugar still has the best and steepest terrain in North Carolina. They don't care. They don't have to!



so.... u r for it? :(
afrobigfoot
Expert
Posts: 2978
Joined: Fri Apr 11, 2003 9:54 pm

People keep saying "but they have the best terrain" almost like it makes up for their obviously admitted practices of running a shady company.



Statements like that kind of keep the fuel on the fire.
poohlvhun
Beginner
Posts: 27
Joined: Mon Dec 21, 2009 4:36 pm

this kind of crap happened to us once and we have never gone back since...



we now go to wintergreen, beech, app and sometimes snowshoe(last week was excellent btw)
SheepDog
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Posts: 132
Joined: Fri Feb 06, 2009 8:59 pm
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I would definitely send a copy of the letter with an explanation about what happened to the better business bureau. They already have a complaint for this same practice. http://www.asheville.bbb.org/Business-R ... nc-8001802
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teledave
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Posts: 7957
Joined: Mon Apr 07, 2003 4:56 pm
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@SheepDog 203522 wrote:I would definitely send a copy of the letter with an explanation about what happened to the better business bureau. They already have a complaint for this same practice. http://www.asheville.bbb.org/Business-R ... nc-8001802



http://www.asheville.bbb.org/PublicComp ... ID=8001802



This link is pure gold. Make sure you click on "View Details" for the individual complaints. Seems to be a common thread that once you go to the "Administrative Office" you are screwed. Also it seems the other employees are pretty helpful, it's just the Jochl's that are jackasses.



Seriously, Sugar has done anything to me that I would deem cause to report them to the BBB. They have, however many times just not been very nice and acted like I was being a pain in the *** for trying to spend my hard earned money with them. If you have a complaint with Sugar I would wholeheartedly advise placing a formal complaint with the BBB. Maybe, someday, something will change.
Plans for 2015: To ski more than you
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OhDrinkBoy
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Joined: Sun Mar 05, 2006 9:45 am
Has thanked: 1 time

After several personal experiences, I have stopped giving Sugar my business.
daddygrace
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Posts: 1741
Joined: Mon Feb 18, 2008 8:05 pm

@OhDrinkBoy 203567 wrote:After several personal experiences, I have stopped giving Sugar my business.





No shi*... Like those burgers we had in the cafeteria a few months ago... puke...... I heart to hate sugar... :mad:
CatPatrol
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Posts: 243
Joined: Fri Jan 06, 2006 3:11 pm

^^^^ditto
CatPatrol
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Posts: 243
Joined: Fri Jan 06, 2006 3:11 pm

@OhDrinkBoy 203567 wrote:After several personal experiences, I have stopped giving Sugar my business.



I second this
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